FAQs

How do I order?

You can place an order here! Fill your cart and select between pickup or delivery on Thursday. That's it! If you have difficulties placing your order, use our contact form here to send us a message and we will make it right.


Where and when do I pick up my order?

Orders can be picked up at our commissary kitchen in Jackson, the Caterer’s Kitchen. Order pickup hours are currently on select Thursdays between 2-3 pm. Caterer's Kitchen, 535 Hwy 49 Jackson CA.


What are my delivery options?

We currently offer delivery on Thursdays. Orders will arrive at your specified delivery location (home or business) between 2-5 pm. We deliver within the city limits of Jackson, Sutter Creek, Amador City, and Plymouth. We do not currently offer delivery to Shenandoah Valley, Upcountry, or Mokelumne Hill.


How do I accept delivery?

We send a delivery ETA via text message 10-30 minutes before arrival. Delivery can be accepted in person, in an ice chest at a home or business, or other pre-arranged location. Our packaging is NOT insulated and must be refrigerated immediately to ensure quality. We are not responsible for spoiled food left unattended or mishandled.


Is delivery free?

Delivery is not free. We charge $5 per delivery. Delivery is available for all purchases over $10.


Where is your restaurant?

Justin’s Pantry is not a restaurant. We operate out of a commissary kitchen in Jackson. A commissary kitchen is a commercial kitchen space available to food producers at a fixed rate. We store and produce all of our food at this space. 

Caterer’s Kitchen, 535 CA 49 Suite 3, Jackson CA

Located in the Costless Shopping Center between Star Donuts and Dragon Massage